Customer Service
Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
SHIPPING
NATION-WIDE DELIVERY
ALL NATION WIDE DELIVERIES ARE SHIPPED WITH DHL OR LOCAL
COURIER. PLEASE PROVIDE YOUR MOBILE NUMBER AND EMAIL ADDRESS
AT CHECKOUT TO BE SENT UPDATES REGARDING YOUR DELIVERY. PLEASE
NOTE DURING BUSY SALE PERIODS ORDER PROCESSING MAY TAKE
SLIGHTLY LONGER.
INTERNATIONAL DELIVERY
INTERNATIONAL DELIVERIES WILL BE SHIPPED WITH DHL AND ARE FULLY
TRACKABLE. PLEASE NOTE DURING BUSY SALE PERIODS ORDER
PROCESSING MAY TAKE SLIGHTLY LONGER. SELECT YOUR COUNTRY TO
VIEW SHIPPING RATES. (SELECT COUNTRY) PLS NOTE TO ARMANI INCLUDE
SHIPPING RATES
I AM AN INTERNATIONAL CUSTOMER. HOW DO I RETURN AN ITEM.
- PRINT THE DOCUMENTS – THE PRINTED DOCUMENTS MUST BE PUT
INSIDE THE RETURNED PARCEL. - WHEN YOU RETURN AN ITEM WE ASK THAT IT IS STILL IN THE ORIGINAL
PACKAGING AND IS NOT WORN, WASHED, DAMAGED OR HAD THE TAG
REMOVED. ANY ITEM WHICH FAILS TO MEET THESE CRITERIA MAY NOT BE REFUNDED - PLEASE ENSURE THE ITEMS ARE PACAKGED INTO ONE PARCEL IF POSSIBLE
- WE SUGGEST THAT YOU SHIP THE PARCEL WITH A TRACKED SERVICE IN ORDER TO BE ABLE TO MONITOR THE RETURNED ITEMS.
- PLEASE SEND THE ITEMS TO THE FOLLOWING ADDRESS:
NO 15A DAPO SOLANKE STREET, OFF JERRY STREET, OFF ADMIRALTY WAY, LEKKI PHASE1 , LAGOS. NIGERIA
EXCHANGES, RETURNS AND REFUNDS
- INTERNATIONAL CUSTOMERS CAN RETURN THE ITEM/ITEMS VIA DHL.
ALTERNATIVELY PLEASE RETURN THE ITEM/ITEMS VIA A LOCAL COURIER
USING A TRACKEABLE SERVICE TO THE ADDRESS ABOVE. PLEASE NOTE RETURN POSTAGE CHARGES WILL BE AT YOUR OWN COST. - AMARELIS WILL NOT ACCEPT RESPONSIBILITY FOR ANY PARCELS NOT RECEIVED IF SENT UNTRACKED. PLEASE RETAIN YOUR PROOF OF POSTAGE.
- WE RECOMMEND THAT A TRACKED COURIER OR POSTAL SERVICE BE USED
IN SENDING RETURNS. ALL OF THESE RETURN METHODS CAN BE TRACKED
ONLINE SO YOU CAN MONITOR THE PROGRESS OF YOUR RETURN. PLEASE ENSURE YOU KEEP YOUR RECEIPT GIVEN TO YOU BY THE POST OFFICE OR AT YOUR LOCAL COURIER SO YOUR PARCEL CAN BE TRACKED.