{"id":1180,"date":"2019-03-05T08:25:24","date_gmt":"2019-03-05T08:25:24","guid":{"rendered":"https:\/\/amarelis.com\/customer-service\/"},"modified":"2020-05-05T02:51:11","modified_gmt":"2020-05-05T02:51:11","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/amarelis.com\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"

[vc_row css=”.vc_custom_1552463309816{padding-bottom: 50px !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″]

Customer Service<\/h3>
<\/p>\n

Should you require information or help, please contact us by\u00a0email<\/a>\u00a0or by phone and we will be happy to assist you.<\/p>\n

\n<\/div><\/div>

<\/i>
SHIPPING <\/h5><\/div>

NATION-WIDE DELIVERY<\/strong><\/p>\n

ALL NATION WIDE DELIVERIES ARE SHIPPED WITH DHL OR LOCAL
\nCOURIER. PLEASE PROVIDE YOUR MOBILE NUMBER AND EMAIL ADDRESS
\nAT CHECKOUT TO BE SENT UPDATES REGARDING YOUR DELIVERY. PLEASE
\nNOTE DURING BUSY SALE PERIODS ORDER PROCESSING MAY TAKE
\nSLIGHTLY LONGER.<\/p>\n

INTERNATIONAL DELIVERY<\/strong>
\nINTERNATIONAL DELIVERIES WILL BE SHIPPED WITH DHL AND ARE FULLY
\nTRACKABLE. PLEASE NOTE DURING BUSY SALE PERIODS ORDER
\nPROCESSING MAY TAKE SLIGHTLY LONGER. SELECT YOUR COUNTRY TO
\nVIEW SHIPPING RATES. (SELECT COUNTRY) PLS NOTE TO ARMANI INCLUDE
\nSHIPPING RATES<\/p>\n<\/div><\/div>

<\/i>
I AM AN INTERNATIONAL CUSTOMER. HOW DO I RETURN AN ITEM. <\/h5><\/div>
<\/p>\n
    \n
  • PRINT THE DOCUMENTS \u2013 THE PRINTED DOCUMENTS MUST BE PUT
    \nINSIDE THE RETURNED PARCEL.<\/li>\n
  • WHEN YOU RETURN AN ITEM WE ASK THAT IT IS STILL IN THE ORIGINAL
    \nPACKAGING AND IS NOT WORN, WASHED, DAMAGED OR HAD THE TAG
    \nREMOVED. ANY ITEM WHICH FAILS TO MEET THESE CRITERIA MAY NOT BE REFUNDED<\/li>\n
  • PLEASE ENSURE THE ITEMS ARE PACAKGED INTO ONE PARCEL IF POSSIBLE<\/li>\n
  • WE SUGGEST THAT YOU SHIP THE PARCEL WITH A TRACKED SERVICE IN ORDER TO BE ABLE TO MONITOR THE RETURNED ITEMS.<\/li>\n
  • PLEASE SEND THE ITEMS TO THE FOLLOWING ADDRESS:
    \nNO 15A DAPO SOLANKE STREET, OFF JERRY STREET, OFF ADMIRALTY WAY, LEKKI PHASE1 , LAGOS. NIGERIA<\/li>\n<\/ul>\n

    \n<\/div><\/div>

    <\/i>
    EXCHANGES, RETURNS AND REFUNDS<\/h5><\/div>
    <\/p>\n
      \n
    • INTERNATIONAL CUSTOMERS CAN RETURN THE ITEM\/ITEMS VIA DHL.
      \nALTERNATIVELY PLEASE RETURN THE ITEM\/ITEMS VIA A LOCAL COURIER
      \nUSING A TRACKEABLE SERVICE TO THE ADDRESS ABOVE. PLEASE NOTE RETURN POSTAGE CHARGES WILL BE AT YOUR OWN COST.<\/li>\n
    • AMARELIS WILL NOT ACCEPT RESPONSIBILITY FOR ANY PARCELS NOT RECEIVED IF SENT UNTRACKED. PLEASE RETAIN YOUR PROOF OF POSTAGE.<\/li>\n
    • WE RECOMMEND THAT A TRACKED COURIER OR POSTAL SERVICE BE USED
      \nIN SENDING RETURNS. ALL OF THESE RETURN METHODS CAN BE TRACKED
      \nONLINE SO YOU CAN MONITOR THE PROGRESS OF YOUR RETURN. PLEASE ENSURE YOU KEEP YOUR RECEIPT GIVEN TO YOU BY THE POST OFFICE OR AT YOUR LOCAL COURIER SO YOUR PARCEL CAN BE TRACKED.<\/li>\n<\/ul>\n

      \n<\/div><\/div>[\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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