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FAQ

Where is my order?

All in-stock, non-preorders will be filled within 7-10 business days of being placed (not including weekends or holidays).

Orders are packed and shipped in Conyers, GA. Shipments are made via trackable service. You will receive an email with tracking information as soon as your order is headed your way.

Please allow 1 day for tracking information to update on your order. If you are unable to track your order, please let us know and we’ll be happy to assist.

What is a pre-order?

All in-stock, non-preorders will be filled within 7-10 business days of being placed (not including weekends or holidays).

Orders are packed and shipped in Conyers, GA. Shipments are made via trackable service. You will receive an email with tracking information as soon as your order is headed your way.

Please allow 1 day for tracking information to update on your order. If you are unable to track your order, please let us know and we’ll be happy to assist.

When will my pre-order ship?

All in-stock, non-preorders will be filled within 7-10 business days of being placed (not including weekends or holidays).

Orders are packed and shipped in Conyers, GA. Shipments are made via trackable service. You will receive an email with tracking information as soon as your order is headed your way.

Please allow 1 day for tracking information to update on your order. If you are unable to track your order, please let us know and we’ll be happy to assist.

My order hasn’t shipped yet; can I add another item to it?

All in-stock, non-preorders will be filled within 7-10 business days of being placed (not including weekends or holidays).

Orders are packed and shipped in Conyers, GA. Shipments are made via trackable service. You will receive an email with tracking information as soon as your order is headed your way.

Please allow 1 day for tracking information to update on your order. If you are unable to track your order, please let us know and we’ll be happy to assist.

What is your Returns and Exchanges policy?

All in-stock, non-preorders will be filled within 7-10 business days of being placed (not including weekends or holidays).

Orders are packed and shipped in Conyers, GA. Shipments are made via trackable service. You will receive an email with tracking information as soon as your order is headed your way.

Please allow 1 day for tracking information to update on your order. If you are unable to track your order, please let us know and we’ll be happy to assist.

Canceling or changing an order

All in-stock, non-preorders will be filled within 7-10 business days of being placed (not including weekends or holidays).

Orders are packed and shipped in Conyers, GA. Shipments are made via trackable service. You will receive an email with tracking information as soon as your order is headed your way.

Please allow 1 day for tracking information to update on your order. If you are unable to track your order, please let us know and we’ll be happy to assist.